Every listing was read from the business’s own public pages rather than from speaking to them, so check before you rely on it.

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Jenny Baby's Doll Hospital

Hopkinton · Massachusetts

Janice McIntyre's doll hospital in Hopkinton, with an itemised service list running from reattaching composition limbs to restringing and reconstructing fingers and toes. Free quote. Takes stuffed animals as well as dolls, and also brings a travelling presentation of 45 collectable dolls out to groups.

Getting hold of them

When they are open

Monday
5am to 10:50pm
Tuesday
5am to 10:50pm
Wednesday
5am to 10:50pm
Thursday
5am to 10:50pm
Friday
5am to 10:50pm
Saturday
7am to 8:30pm
Sunday
Closed

As published by the business on Yelp. Ring before travelling.

Email is the way in. They do not take cold calls.

If it gets lost

Not stated

This is a blank on their page, not an answer from them. We have never asked anybody in this trade the question. Of the 185 businesses we have read, 4 have written anything down about losing an item: 2 say it is insured, 2 say the risk is yours. The other 181 are silent, and silence is not a policy either way.

If you would rather not have to phrase it

“Before I send it, can I ask what happens if it gets lost or damaged while it’s with you? I’m not trying to catch you out, it just can’t be replaced. Whatever the answer is, could you put it in an email so I’ve got it in writing?”

“No, we don’t cover it” is a fine answer to get. It tells you to insure the mail yourself for the full amount, both ways.

If it is lost or damaged

Their website does not say what happens if your item is lost or damaged while they have it.

Ask before you post anything you could not replace. Only four of the businesses we hold publish an answer to this.

What they take on

  • Full restoration and rebuilds
  • Mending and seams
  • Restuffing
  • Cleaning on its own
  • Eyes and noses
  • Joints
  • Valuations

Works in mohair.

What they won’t do

The part every other directory leaves out. None of this is a criticism. It is how you avoid three wasted weeks.

  • Doesn't say whether they take work by mail

Getting it there

  • Doesn't say whether they take work by mail
  • You can bring it in

Money

  • Quotes free from photographs, and that is the price

Anything else they say

  • Also runs The World of Dolls, a travelling presentation with 45-plus collectable and antique dolls from the late 1800s to the present. We come to you.