Judy's Doll Hospital
New Bern · North Carolina
Judy George's doll hospital in New Bern. The whole crawled site is a warm paragraph about the town and its history, and says nothing at all about what she repairs, what it costs, or whether she is taking work.
Getting hold of them
They work from their own form, so start there.
If it gets lost
Not stated
This is a blank on their page, not an answer from them. We have never asked anybody in this trade the question. Of the 185 businesses we have read, 4 have written anything down about losing an item: 2 say it is insured, 2 say the risk is yours. The other 181 are silent, and silence is not a policy either way.
If you would rather not have to phrase it
“Before I send it, can I ask what happens if it gets lost or damaged while it’s with you? I’m not trying to catch you out, it just can’t be replaced. Whatever the answer is, could you put it in an email so I’ve got it in writing?”
“No, we don’t cover it” is a fine answer to get. It tells you to insure the mail yourself for the full amount, both ways.
If it is lost or damaged
Their website does not say what happens if your item is lost or damaged while they have it.
Ask before you post anything you could not replace. Only four of the businesses we hold publish an answer to this.
What they take on
- Mending and seams
What they won’t do
The part every other directory leaves out. None of this is a criticism. It is how you avoid three wasted weeks.
- Doesn't say anywhere whether you send it by mail or bring it in. Ask before anything else
Getting it there
- Doesn't say whether they take work by mail
- Doesn’t say whether you can bring it in
Money
- Fixed menu of prices, so you know before you send it
Anything else they say
- My ancestors were on the first census taken in 1710.