Not Just Dolls
Dallas · 30 years
A doll shop and repair service in the Dallas Fort Worth area that also sells dolls and does appraisals. Their published price list is mostly doll work, but it includes reattaching bear limbs, replacing eyes on stuffed toys and cleaning toy clothes, and they quote from a photo emailed to them.
Getting hold of them
- (214) 537-2727
- njdolls@aol.com
- Their own site
- You can walk in at 1211 S Fm 1138, Royse City, TX 75189
When they are open
- Monday
- Closed
- Tuesday
- Closed
- Wednesday
- Closed
- Thursday
- Closed
- Friday
- Closed
- Saturday
- 12pm to 5pm
- Sunday
- Closed
As published by the business on Yelp. Ring before travelling.
Email is the way in. They do not take cold calls.
If it gets lost
Not stated
This is a blank on their page, not an answer from them. We have never asked anybody in this trade the question. Of the 185 businesses we have read, 4 have written anything down about losing an item: 2 say it is insured, 2 say the risk is yours. The other 181 are silent, and silence is not a policy either way.
If you would rather not have to phrase it
“Before I send it, can I ask what happens if it gets lost or damaged while it’s with you? I’m not trying to catch you out, it just can’t be replaced. Whatever the answer is, could you put it in an email so I’ve got it in writing?”
“No, we don’t cover it” is a fine answer to get. It tells you to insure the mail yourself for the full amount, both ways.
If it is lost or damaged
Their website does not say what happens if your item is lost or damaged while they have it.
Ask before you post anything you could not replace. Only four of the businesses we hold publish an answer to this.
What they take on
- Mending and seams
- Cleaning on its own
- Eyes and noses
- Joints
- Valuations
Works in mohair.
What they won’t do
The part every other directory leaves out. None of this is a criticism. It is how you avoid three wasted weeks.
- Doesn't say whether they take work by mail
Their published prices
- Restringing$10-$35
- Clean and polish entire doll$10-$20
- Replacing crier box$25-$45
- Restringing$25-$45
- Set stationary eyes plus the cost of eyes$30-$35
- Pick, clean, and reset mohair or synthetic wig$30-$35
- Reset sleep eyes plus the cost of eyes if not provided$70-$75
- Reattach one or two legs, plus the cost of bear joint$35-$40
- Purchase and replace new eyes on the doll or other stuffed toy$35-$40
- Clean and refurbish doll, bear, or other toy clothes$15-$20
- Undress, clean vinyl or plastic doll plus clean clothes and redress hair$65-$75
- Hand clean washable clothes$15-$20
- Brush clean clothing articles that are not cleanable with water ex: velvet, fur$10-$20
- Add buttons or snaps to the garment$5-$10
- Hand clean and repair open seams on clothing$25-$35
Getting it there
- Doesn't say whether they take work by mail
- You can bring it in
Money
- Quotes from photographs, for a fee
Anything else they say
- We also repair vintage and antique dolls
- Not Just Dolls is not responsible for any safety issues that arise. We do offer a doll hospital repair service.
- STORE CREDIT ONLY No returns on sale items, layaways, special orders, or Ashton Drake dolls. All returns must be made within 5 days.
- Our Heart and Soul Nursery has the best selection of “Babies” to adopt by appointment and we have something for ALL ages.