Every listing was read from the business’s own public pages rather than from speaking to them, so check before you rely on it.

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Mother Hubbard Bears

Brighton · East Sussex · 35 years

Established 1991 in Woodingdean, Brighton. A teddy bear hospital on site alongside a shop and memory bears: new eyes to see with, a new nose to smell with, a new mouth to smile with, and arms reattached so they can hug you again.

Getting hold of them

When they are open

Monday
12:30pm to 5:30pm
Tuesday
12:30pm to 5:30pm
Wednesday
12:30pm to 5:30pm
Thursday
12:30pm to 5:30pm
Friday
12:30pm to 5:30pm
Saturday
Closed
Sunday
Closed

As published by the business on Apple Maps. Ring before travelling.

Email is the way in. They do not take cold calls.

If it gets lost

Not stated

This is a blank on their page, not an answer from them. We have never asked anybody in this trade the question. Of the 185 businesses we have read, 4 have written anything down about losing an item: 2 say it is insured, 2 say the risk is yours. The other 181 are silent, and silence is not a policy either way.

If you would rather not have to phrase it

“Before I send it, can I ask what happens if it gets lost or damaged while it’s with you? I’m not trying to catch you out, it just can’t be replaced. Whatever the answer is, could you put it in an email so I’ve got it in writing?”

“No, we don’t cover it” is a fine answer to get. It tells you to insure the post yourself for the full amount, both ways.

If it is lost or damaged

Their website does not say what happens if your item is lost or damaged while they have it.

Ask before you post anything you could not replace. Only four of the businesses we hold publish an answer to this.

What they take on

  • Full restoration and rebuilds
  • Mending and seams
  • Restuffing
  • Cleaning on its own
  • Fur restoration, de-matting and pile lifting
  • Eyes and noses
  • Joints
  • Memory bears from clothing

Works in mohair.

What they won’t do

The part every other directory leaves out. None of this is a criticism. It is how you avoid three wasted weeks.

  • Doesn't say whether they take work by post

Getting it there

  • Doesn't say whether they take work by post
  • You can bring it in

Money

  • Quotes from photographs, for a fee

Anything else they say

  • Tagged as a US business by the crawler, on a .com domain with a Brighton address and a UK mobile.