Every listing was read from the business’s own public pages rather than from speaking to them, so check before you rely on it.

The Plush Hospital
usuk
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Viewing the United Kingdom listings.

Somebody can fix that.

The hard part is finding one who’s free.

We have read the websites of 50 repairers in the United Kingdom, and a trade directory lists 27 more we could not read. 4 say they are taking work, 12 are closed, full, or taking work by appointment only, and 34 do not say either way. Tell us what happened and we will show you who fits, and what each of them refuses to do.

What’s happened to it?

It’s something else

More than one thing wrong? Pick whichever worries you most. Almost everybody here takes on several at once, and you are not choosing a category you have to stick to.

51 of 185 across both countries have an address on a public map. 131 work by post, or from home with nothing published. 3 are nationwide with more branches than we hold, so they are left off. Show only this country

The ones we can tell you most about: a street address and a number to ring. Another 69 are in the full list.

All 77 repairers

Or narrow it down: ones you can drive to, ones that take it by post, doll repair, cleaning only, full restoration, memory bears.

What goes wrong

What ruins it is usually the thing they won't do.

Two repairers can look identical on their websites and be completely wrong for you. The difference is usually buried on a policy page nobody reads.

  • Won't do part of a job

    You want the ear fixed. They only take the whole restoration or nothing. You find out three weeks in.

  • Throws the old stuffing away

    Some replace all of it as a matter of policy, for dust mites. If the original filling is the point, that's the wrong person and no exceptions are made.

  • Won't quote from photographs

    They need it in their hands first. Which means posting it before you know the price.

  • Makes it look new

    The commonest fear people bring to this. Some restore sympathetically, some restore to as-new, and they rarely say which up front.

What it costs, with the sample size attached

Almost nobody in this trade publishes a price. We collected what we could and we publish the range, how many operators it came from, and when we looked.

See the full rate card

One small thing

£10-£45

from 7 published prices

  • A popped seam
  • A patch
  • One eye, or a pair
  • A stitched nose or mouth

A part replaced

£15-£45

from 27 published prices

  • Paw pads
  • An ear, or a pair
  • A cotter pin joint
  • A growler or a squeaker

Cleaning only

£16-£75

from 15 published prices

  • A gentle surface clean
  • A full immersive wash
  • A brush-out

Taken from 70 prices published by 8 repairers, read off their own pages in August 2026. Most of this trade does not publish anything at all, so treat these as the shape rather than a quote.

Sometimes the answer is don’t bother.

If it’s replaceable, badly damaged and nobody’s heart is in it, rebuilding it will cost more than a new one and take six weeks. Our assessment says so when it’s true. That’s the whole reason to trust it the rest of the time.

Find out if it’s worth repairing

A lot of this you can do at home.

Surface dirt and a musty smell usually come out in a pillowcase on a cool cycle. The two things that go wrong are washing something with a mechanism inside, and having a second go at something already matted.

How to wash a Jellycat without ruining it